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Information Technology Services (ITS) provides a variety of software services, including the deployment of applications for on-campus and off-campus use, licensing and acquisition information, and pre-purchase review of software considered for adoption.

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Software News

Tue, May 14, 2024

ITS Releases Windows 11 In-Place Upgrade | Wednesday, May 15 

Who: Faculty and staff with computers running GCN Windows 10 What: Windows 11 In-Place Upgrade When: Start Date: Wednesday, May 15, 2024, Windows 11 becomes available on AppCat.  Installation Deadline: Friday, September 27, 2024, 5:30 p.m. Information Technology Services (ITS) at UNCG has rolled out the Windows 11 in-place upgrade for faculty and staff computers [Read More]

Thu, May 02, 2024

My Cloud Changes: Academic Dev Desktop Launch | Monday, May 6 

On Monday, May 6, 2024, the new Academic Dev Desktop will be introduced on a Windows 11 VDI platform, replacing the current ISM/Visual Studio Desktop. This environment is designed with academic developers in mind, aiming to simplify and accelerate access to and functionality of developer software.   Academic Dev Desktop Environment Features  Hardware: 4 CPUs and 16GB [Read More]

Wed, Mar 27, 2024

New Citrix Workspace UI | Tuesday, April 2

Who: Students, faculty, and staff What: The new Citrix Workspace user interface (UI) will become the standard.When: Tuesday, April 2, 2024Why: Streamlined interface, enhanced features, and improved navigation. Users will be automatically switched to the new Citrix Workspace UI. A few quick tips: Browser Cache: If you still see the old interface, refresh the page. Mac, [Read More]

Wed, Feb 07, 2024

QR Code Quest: Spot the Fakes and Keep Your Data Safe! 

Imagine a tiny square holding a secret message… except sometimes, that message is more “evil villain’s lair” than “hidden treasure.” Quick Response (QR) codes are super handy and can lead you to cool websites, menus, and more. But just like any adventure, there can be traps.  Be a QR code hero! Follow these tips:  Beware [Read More]

Mon, Feb 05, 2024

Emma Maintenance | February 9-11

Who: Users of Emma   What: Vendor-planned downtime for Emma  When: February 9, 2024, 5:00 p.m. until 11:59 p.m.  February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]


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