Software Services
Information Technology Services (ITS) provides a variety of software services, including the deployment of applications for on-campus and off-campus use, licensing and acquisition information, and pre-purchase review of software considered for adoption.
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Software for UNCG Students, Staff and Faculty
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Software News
Windows 11 24H2 Feature Update | Wednesday, Feb. 25, 2026
Who Is Affected? Faculty and staff using UNCG-managed Windows 11 computers. What Is Happening? Starting Wednesday, Feb. 25, 2026, ITS will deploy the Windows 11 24H2 Feature Update to all faculty and staff computers. This update is part of ITS’s ongoing effort to keep university computers secure, patched, and up... Continue reading...
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Secure Desktop Retirement
Overview In late Spring, UNCG will retire the Secure Desktop, a virtual desktop previously used to access systems that contain Level 3 (L3) and Level 4 (L4) data as defined by the University’s Data Classification Policy. Applications currently accessed through Secure Desktop, including Banner, UC4, and other secure systems, will transition to new MyCloud solutions. This change will improve the user experience while maintaining the same... Continue reading...
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Anthropic AI Models Now Available in Copilot

Who is Affected? UNCG Faculty, staff, and students who have the paid version of Microsoft 365 Copilot. When Is This Available? This update is available now. What is Changing? Anthropic AI models are now available for accounts with Microsoft 365 Copilot. How Do I Change to the Claude Model? Open Microsoft 365 Copilot (paid... Continue reading...
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February 2026 Tech Training

Kick off 2026 with a fresh lineup of tech training opportunities! This month’s schedule is packed with interactive webinars and hands-on workshops designed to help you explore new tools, sharpen your digital skills, and stay ahead in an AI-driven world. Whether you’re ready to build your first Copilot Chat Agent,... Continue reading...
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IREDM Power BI Dashboard Access Requires Training | Monday, Mar. 2
Beginning Monday, Mar. 2, access to internal Power BI dashboards created by Institutional Research and Enterprise Data Management (IREDM) that require login will require completion of both FERPA Training and ITS Security Awareness Training. This change helps ensure that institutional data is handled responsibly, securely, and in compliance with university... Continue reading...
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Resources
Quick links to other UNCG technology resources